Why "it hallucinates" is the wrong reason not to hire it
AI makes mistakes.
So do interns. You don't fire interns — you build a review process. AI doesn't need to be perfect; it needs to be supervised. Trust isn't a property of the tool, it's a property of the workflow around it.
free agent class
from Anthropic's Head of Product. The exact playbook for supervising agents in production. May 21, 2026.
You wouldn't fire an intern for needing review. Don't fire AI for it either.
Three pieces from the last 30 days that reinforce this analogy. Forward to the executive who's still calling it hype.
Anthropic itself frames agent deployment as supervised work — checkpoints, review, escalation. The new-intern playbook in production form.
Read the original →Most agents start fresh every conversation — like an intern with amnesia. Memory is the workflow that turns an unreliable tool into a reliable teammate.
Read the original →The technical version of the intern frame: trust isn't a property of the agent, it's a property of the wrapper you build around it.
Read the original →The catalog is free. The live session is where AI Is the New Intern gets applied to your specific stuck conversation — built for boards, ELTs, and founder-CEO 1:1s. Half-day, $7,500.